GENERAL TERMS AND CONDITIONS OF USE OF THE METEMI APPLICATION

Introduction

This document sets out the General Terms and Conditions for using the Metemi application, which helps to create a social network and mutual interaction between real people (hereinafter referred to as the "Terms and Conditions" ; and this application hereinafter referred to as the "Service" ). The Service is provided by Metemi s.r.o., with its registered office at Kaprova 42/14, Staré Město, 110 00 Prague 1, Czech Republic, ID No.: 220 78 991, registered in the Commercial Register maintained by the Municipal Court in Prague under file number C 410628, email: info@metemi.com (hereinafter referred to as the "Provider" ). These Terms and Conditions govern the contractual relationship between the Provider and you as a user of the Service (hereinafter referred to as the "User" ).

By using the Service or creating a user account, you express your agreement with these Terms and Conditions, including our GDPR documentation (also containing the Privacy Policy) – https://www.metemi.com/gdpr, and you undertake to comply with them. If you do not agree with the Terms or GDPR documentation, please do not use this Service. The Provider may amend these Terms and GDPR documentation – https://www.metemi.com/gdpr from time to time to a reasonable extent – you will be notified of any significant changes (see Article 11 below).

Local differences and specifics of individual jurisdictions in which the Service is provided may be taken into account in local addenda to the Terms and Conditions (hereinafter referred to as " Addenda "). The provisions of the Addenda take precedence over the provisions contained in these Terms and Conditions and, to the extent that the provisions overlap, replace them. Relationships not governed by the Addenda are governed by these Terms and Conditions and the relevant generally binding regulations.

If the User is in a contractual relationship as a consumer under generally binding legal regulations applicable at their place of habitual residence or registered office, nothing in these Terms and Conditions limits or excludes any rights to which they are entitled as a consumer under the relevant legal regulations.

1. Definitions

For the purposes of these Terms and Conditions, the terms listed below shall have the following meanings:

• Provider – Metemi s.r.o., with its registered office at Kaprova 42/14, Staré Město, 110 00 Prague 1, Czech Republic, ID No.: 220 78 991, registered in the Commercial Register maintained by the Municipal Court in Prague under file number C 410628, which operates the Service, see the information provided in the Introduction.
• User – any living natural person who meets the eligibility conditions under Article 2 and uses the Service on the basis of a contractual relationship with the Provider.
• Service – an online service for connecting and interacting with Users provided by the Provider through the METEMI mobile application and, where applicable, related websites or platforms (collectively also referred to as the “Application” ), enabling Users to create profiles, communicate, establish contacts with other Users (including connecting with multiple Users at once), search for other Users located in their vicinity based on location data (the "Scanner"), and share their approximate and/or, if the User so chooses, current location with other Users.
• Account – a user account created by the User to access the Service, containing their profile data and User Content.
• User Content – all information, data, materials and content that Users enter, upload, publish or share within the Service (e.g. profile photos, personal description, bio, messages or other texts and media).
• Provider Content – all content of the Service that has been posted or provided by the Provider within the Service, including the design and structure of the Application, software, source code, texts, images, graphics, logos, trademarks, trade names and all other elements protected by intellectual property rights belonging to the Provider.
• Terms and Conditions – this document entitled “General Terms and Conditions of Use of the METEMI Application”, which contains the terms and conditions of the binding contract concluded between the Provider and the User. The use of the Application in the form of a mobile application is also subject to the terms and conditions of the operators of Google Play, the App Store or other services on which our mobile applications are offered (see Article 7 of these Terms and Conditions).
• Membership – a service provided as part of the Service that gives the User access to certain features depending on the type of Membership selected:
• Basic Membership – a free option providing the basic functions of the Service, allowing the purchase of certain Virtual Items for Virtual Credit;
• Premium Membership – a paid option based on recurring payments, which allows the User to obtain all Virtual Items, some of which are available without additional payment and others only for Virtual Credit.
• Virtual Items – digital elements or items offered as part of the Service, in particular various functions or benefits for the User, which can be obtained for Virtual Credit and/or by purchasing Premium Membership, as part of promotions or the Affiliate Programme (as defined below). Virtual Items are not tangible in nature and represent limited licence rights under Article 6 of these Terms and Conditions.
• Virtual Credit – a digital unit called " Metemi Coin" used exclusively within the Service to exchange for certain Virtual Items, which has limited validity. Virtual Credit can be purchased through third-party payment systems such as Google Pay, or it can be obtained for activity in accordance with these Terms, as part of the Affiliate Programme and promotional offers. Virtual credit is not a monetary unit (currency) or a means of payment, has no real value outside the Service, and cannot be exchanged back for real money or transferred between Users. The use of Virtual Credit is governed by Article 6 of these Terms and Conditions.
• Privacy mode – a feature available within the Service that allows the User to use the Account in such a way that it is not visible to other Users and does not appear in searches. When in Privacy mode, the User cannot search for other Users, but only for certain groups of Users. While the User has Privacy mode active, the features of the Service, including Premium membership, are available to them, and the duration of Premium membership or other time-limited services is still counted even during the activation of Privacy mode.
• Promo code – a one-time alphanumeric code generated by the Provider, which, when redeemed by the User, grants them access to Premium membership, extends an already active Premium membership, or grants access to any other Virtual item for a predetermined period of time without the need to pay the price, or thanks to which the User obtains Virtual credit without the need to pay the price. Promo codes can also be obtained through the Affiliate Programme (as described below).

For simplicity, the text of the Terms uses the terms "you" or "User" in the second person singular to refer to you as a User of the Service. The terms "we" or "Provider" refer to the operator of the Service. Terms defined in this article are used in the text with an initial capital letter.

2. Conditions of registration and User eligibility

The Service may only be used by natural persons who meet the conditions set out below. By creating an Account and/or using the Service, you represent and warrant that:

• Minimum age and legal capacity: You are a living natural person over the age of 18 (i.e. you are not under the age of 18) and you have full legal capacity to perform all legal acts related to the acceptance and fulfilment of these Terms and Conditions, including GDPR documentation. The Service is not intended for persons under the age of 18. Furthermore, this Service is not intended for AI fictional persons or robots, regardless of whether they will be granted any legal status in the future by legislation. If you use the Service in a country where a higher age is required to use the Service and/or to accept these Terms and Conditions, including GDPR documentation, then you must meet that age limit in order to use the Service.
• Accuracy of data: All data that you provide to the Provider or other Users when registering or using the Service is true, accurate, complete, and not misleading. In the event of a change in data (e.g., a change of email address), you will update it on an ongoing basis to ensure that it remains true and up to date.
• No prohibition on use of the Service: Your use of the Service is not prohibited by any applicable law. You are not a person who has been prohibited by a public authority from using similar services, and you are not a person located in a country or subject to a jurisdiction that would prevent you from using the Service (for example, you must not be a person listed on international sanctions lists prohibiting the provision of services if this would constitute a violation of applicable law by the Provider).
• Good character: From the perspective of applicable laws, you are not considered a person who has been convicted of a serious criminal offence, in particular a sexual offence or a violent crime. Furthermore, you are not listed in any sex offender registry or similar public registry. By using the Service, you confirm that you do not pose a security risk to other Users.
• One Account: You do not have more than one Account on the Service. Each User is entitled to have only one active Account.
• No Access Ban: The Provider has not previously removed or restricted you from the Service due to a violation of the Terms and Conditions or GDPR documentation or for inappropriate behaviour. If you have previously had an Account that was blocked or cancelled by the Provider for violating any rules, you are not permitted to create a new Account without the Provider's consent.

If at any time you cease to meet any of the above requirements, you are obliged to immediately stop using the Service and delete your Account (see Article 7). The Provider is entitled to verify your identity, age and other above-mentioned facts at any time (e.g. by requesting a copy of your ID or by other appropriate means) and may suspend or terminate your access if it finds or has reasonable grounds to suspect that you do not meet the Terms and Conditions.

3. Use of the Service and inappropriate behaviour

You are obliged to use the Service in accordance with these Terms and Conditions, the Provider's instructions and applicable law. When using the Service, you must behave decently and considerately towards other Users. Any misuse of the Service or violation of the rules set out in these Terms and Conditions, including the GDPR documentation, may result in the blocking or cancellation of your Account (see Article 7), at the sole discretion of the Provider. Below are examples of prohibited behaviour when using the Service and prohibited User Content:

Prohibited behaviour

In particular, the User must not do the following when using the Service:

• Misrepresentation: You must not attempt to mislead the Provider or other Users about your identity, age, gender, or your relationship to another person or organisation. You must not impersonate another person, create fake profiles, or otherwise misrepresent your identity and the information you provide about yourself in User Content.
• Disruption of the Service: You may not use the Service in a manner that would damage or restrict the Service itself or prevent other Users from using it properly. In particular, it is prohibited to disrupt or overload the servers, networks or technical infrastructure of the Service in any way, attempt to overcome the security of the Service or gain unauthorised access to other people's Accounts or data. Furthermore, you may not upload viruses or malicious code to the Service or take any other action that could compromise the security or functionality of the Service.
• Illegal and unethical use: You may not use the Service for any illegal, harmful, immoral or unethical purposes. It is prohibited to use the Service to commit any tortious acts, in particular criminal offences, fraud or any purposes that are contrary to good morals and generally accepted moral and ethical standards. It is also expressly prohibited to use the Service for money laundering, terrorist financing or any other financial machinations.
• Spam and similar harassment: You may not use the Service to send unsolicited bulk messages (spam), chain messages, obviously false information, harassing advertisements or other unsolicited commercial messages to other Users. You also may not solicit or elicit personal information from other Users for commercial or illegal purposes.
• Interference with personal integrity: Any harassment, bullying, stalking (unwanted surveillance or contact), threats, intimidation or other physical or psychological attacks and harassment of other Users is prohibited. You must refrain from defamation, insults, slander or other behaviour likely to cause harm to another person's honour, dignity or rights.
• Requests for money: It is not permitted to ask other Users for money, gifts or other assets, even under the pretext of a loan, investment, humanitarian aid, etc. Any attempts at financial fraud against others (e.g. so-called romantic fraud) are strictly prohibited.
• Disclosure of third-party data: You may not publish or disseminate the personal or sensitive data of other persons (e.g. full name, home address, telephone number, email address, photographs, etc.) on the Service without their express consent. Likewise, you may not request other Users to share their personal data outside the scope of the Service's functions.
• Multiple Accounts and Account Abuse: It is prohibited to create or use another User's Account. You may not sell, rent, or transfer your own Account to another person. Creating more than one Account per person (duplicate Accounts) is prohibited.
• Political and commercial activity: The Service may not be used to organise or promote political campaigns, election campaigns or to influence voting (sharing your personal political opinions within User Content is permitted, but using the Service as a political campaign tool is not). Similarly, it is not permitted to use the Service for commercial purposes without the Provider's consent – for example, the promotion of products, services, competitions or job offers is prohibited.
• Respecting the licence: You must not violate the terms of the licence and intellectual property rights of the Provider to the Provider's Content or the licence terms for the Service software. In particular, you may not copy, modify, decompile, reverse engineer, distribute or otherwise use the source code of the Service or the Provider's Content other than within the limits of normal use of the Service without the prior written consent of the Provider.
• Automated Tools: You may not use any robots, scrapers, crawlers or other automated means or processes to access the Service, obtain or collect data from the Service, or otherwise monitor the operation of the Service without the Provider's prior consent. Similarly, you may not circumvent measures (e.g., security restrictions) implemented to prevent or regulate access to the Service.
• Other violations of the Terms: You shall not encourage or induce others to violate these Terms. You also may not intentionally submit false or abusive reports to the Provider or administrators of the Service about alleged violations of the Terms by another User (e.g., falsely accusing someone of violating the Terms). Abuse of the reporting system is prohibited.

Prohibited content

In addition to the above behaviour, it is prohibited to upload or share User Content on the Service that is inappropriate or violates applicable law ( "prohibited content" ). Specifically, it is prohibited to publish content that:

• Illegal or harmful content: Violates any applicable law or promotes or approves illegal activity, or incites such activity. In particular, content must not incite illegal activity, contain child pornography, incite violence or hatred towards a group of people (hate speech), or otherwise contravene applicable laws and good morals.
• Harassing or hateful content: Content that is offensive, threatening, obscene, pornographic, sexually explicit (especially if publicly accessible), or content that spreads hatred, racism, xenophobia, homophobia, fanaticism, discrimination, or incites violence against an individual or group of persons.
• Violent or obscene material: It is prohibited to share violent, brutal or otherwise shocking images and materials that have no legitimate purpose (e.g. gratuitous depictions of violence or abuse). Furthermore, content must not promote self-harm or contain extreme pornography or depictions of sexual violence.
• Spam and advertising: Content that includes unsolicited commercial promotion, spam, chain letters, pyramid schemes, or other commercial communications unrelated to the purpose of the Service. Any offers of sexual services, escort services, "sugar daddy"/"sugar baby" relationships, financial slavery, or other forms of paid relationships are also prohibited.
• Malware and malicious code: Content containing viruses, Trojan horses, worms, spyware, adware or any other malicious code or software that could disrupt, damage or compromise the functionality of the Service or gain unauthorised access to data stored by the Provider within the Service.
• Infringing the rights of third parties: Content that infringes the rights of third parties, such as copyrights, trademark rights or other intellectual property rights, privacy rights and personality rights. This prohibition also includes the unauthorised publication of third-party photographs or personal data for which you do not have consent.
• Photographs of third parties or minors: It is prohibited to upload photographs or videos depicting other persons without their express prior consent. In particular, it is unacceptable to publish photographs of minors (under the age of 18) without the consent of a parent or legal guardian, or any material suggesting or implying the participation of a minor in sexual activities or activities with sexual undertones.
• Content unrelated to the purpose of the Service: Posts and materials that are clearly unrelated to the purpose of dating and communication within the Service are also prohibited. Your profile should serve to present yourself for the purpose of dating; content completely outside this area (e.g. product promotion, long political manifestos that may be considered political agitation, general posts unrelated to your personal profile, etc.) is prohibited.
• Damaging the reputation of the Provider: It is prohibited to upload or share content that defames the Service or the Provider itself, encourages its misuse, or intentionally damages the good name of the Provider or its trademarks and other designations. Criticism is permissible, but it must not be deliberate damage or slander spread within the Service.

Uploading or distributing the above-described prohibited content within the Service is considered a serious violation of these Terms and Conditions. The Provider reserves the right to assess whether specific content or behaviour violates these rules.

If you upload or disseminate prohibited content within the Service, the Provider is entitled, at its sole discretion, to ensure that such content is blocked, suspended or otherwise made inaccessible until it is verified whether or not it is prohibited content. The Provider will give you a period of time to remedy the situation. During this time, this content will not be accessible to other Users. If no remedy is provided within the given period, the Provider has the right to permanently delete or make the prohibited content inaccessible, and may further suspend or cancel your Account or restrict it in any way, all at the Provider's sole discretion; such a decision by the Provider is final and cannot be appealed.

Reporting inappropriate behaviour or content

The Provider does not tolerate inappropriate behaviour or content on the Service. We strive to maintain a positive and respectful community of Users. We strongly encourage you to report any suspicious or objectionable behaviour or content that you encounter on the Service.

To report a violation, you can use the function for reporting a User or content in the Service (e.g. the "REPORT THIS USER" button). Alternatively, you can contact us via customer support at support@metemi.com . Your report will be treated as confidential.

If the Provider receives a notification of prohibited content, it will evaluate it at its sole discretion and, after taking measures to moderate the content, inform the notifier and the relevant User of how the notification has been handled. The Provider will not take into account notifications that are incomprehensible or unclear as to what content they refer to. If, in the course of administering the Service, the Provider discovers a violation of generally binding legal regulations and/or these Terms and Conditions, including GDPR documentation, or prohibited content, it may take measures in accordance with these Terms and Conditions, even without a request from Users.

The Provider also reserves the right, if necessary, to share relevant information (including personal data) with law enforcement authorities or other relevant authorities if this is necessary to investigate the User's unlawful conduct or to ensure the safety of the community.

The User is not entitled to any compensation or refund from the Provider if the prohibited content has been removed, blocked or deleted, or if their Account has been suspended or terminated for these reasons.

Location data and security

Tools you can enable: As part of the Service, you can use the Scanner feature, which allows you to find other Users or groups of Users located near you (i.e., other Users can also find you or find and connect with a group of Users through this feature). When using this tool, the Service displays the approximate distance of Users, but not their exact location. Through the Service, you can also share your current location (known as shared location on Google Maps) with Users of your choice at your own discretion and decision (it is never shared automatically), which will be displayed on a map to the designated User or group of Users. Please note that sharing your current specific location carries security risks, as the recipient can easily determine your exact location.

Information collected by the Provider: To provide the Scanner function, the Application obtains and processes location data from your mobile device, only after your prior approval, via GPS technology and, if you approve, also via Bluetooth. When the Application is turned off, geolocation data is not collected; unless you have approved the use of Bluetooth devices, then geolocation data may be updated even outside of GPS signal. For details on the processing of location data, please refer to our Privacy Policy, which please review at www.metemi.com/GDPR.

We strongly recommend that you:

• always take the measures that are objectively necessary to ensure your safety, including with regard to the Scanner and current location sharing features,
• avoid sharing information that could allow other Users to easily find, track, or threaten you in real life (e.g., your exact home address, workplace, regular routes, or other sensitive locations),
• Consider carefully with whom you share your current location and only use this feature if you trust the other person.

4. Content and content rights

Within the Service, you may encounter the following categories of content: (i) content that you upload or enter into the Service ( "your" or "User Content" ), (ii) content that other Users upload to the Service ( "Member Content , " which is also User Content, only it comes from other Users), and (iii) content that the Provider posts to the Service ( "Provider Content" or "our content" ). For the purposes of these Terms, "content" means all text, images, photographs, videos, sounds, messages, data, software and other information or materials available on the Service, including information on user profiles and the content of private messages between Users. Below are the terms of use for each type of content.

User Content

Responsibility for your own content: As a User, you are fully responsible for all your User Content. Therefore, do not share anything that you would not want to be made public, or anything that could violate the law or these Rules, including GDPR documentation or generally binding legal regulations.

Existence of rights and consents: You represent and warrant that you have all necessary rights to the User Content you publish on the Service. This means that you are either the sole author or have permission from the relevant owner/author to use the content and grant a licence to it under these Terms.

Accuracy of information: You agree to provide only accurate and unbiased information within the Service. All information you provide in your profile or communicate to other Users must be accurate and up to date. If you discover that any information is no longer accurate, you will immediately correct or update it in your profile.

Inappropriate content: It is expressly prohibited to post User Content that violates these Terms and Conditions, including GDPR documentation – see the section on prohibited content above (Article 3). The Provider is not obliged to check all User Content uploaded by Users in advance, but is entitled to remove or modify any of your content at any time that, in its opinion, violates the Terms and Conditions, including GDPR documentation, or is otherwise defective or illegal. The Provider is also not responsible for any loss or damage to User Content – we recommend that you back up important information outside of the Service.

Compensation for damages: You bear full legal responsibility for your User Content. In the event that a third party makes a claim against the Provider in connection with your content (e.g., someone claims that your content infringes their rights or causes harm), you agree to indemnify the Provider for any losses, damages, penalties or costs (including reasonable legal fees) incurred by the Provider as a result of such a claim – for more details, see Article 8 (Compensation).

Licence to User Content granted to the Provider

Non-exclusive licence: By uploading, publishing or otherwise making your User Content available on the Service, you automatically grant the Provider an unlimited, non-exclusive, transferable and sub-licensable licence to use this content for purposes related to the operation, promotion and improvement of the Service. This licence is granted free of charge (the Provider does not pay you any remuneration) and the Provider may use it worldwide.

The Provider may therefore store your User Content on its servers, display it to other Users of the Service, edit it for better display, or use it to provide and improve the Service . The Provider may also obtain an exclusive licence to any derivative work it creates using the User Content – such work is considered the Provider's Content and the Provider has the right to use it to provide and improve the Service.

Term of licence: You grant this licence for as long as the User Content is protected by law. The licence does not expire even if your Account is cancelled or otherwise restricted.

Nature of the licence: The licence granted to the Provider for your content is non-exclusive , which means that you may continue to use your content as you wish or grant a licence to other parties. However, with regard to the creation of derivative works as described above, the Provider may, by its nature, have the status of an exclusive acquirer of rights. The licence is also transferable and sublicensable , so that the Provider may transfer its rights to another person or grant a sublicence to the Provider's suppliers if necessary to ensure the operation of the Service.

Compliance with the law: The licence is granted on an unlimited basis for the purposes of using, operating, promoting and developing the Service. The Provider will only use your content in accordance with these Terms and Conditions, including GDPR documentation and applicable laws. For example , if your content contains personal data (within the meaning of data protection laws), its use will also be subject to privacy rules and legal restrictions (see Article 5 below).

Provider Content and User Licences

Provider Ownership: All Provider Content (as defined above) is the intellectual property of the Provider or its licensing partners and is protected by applicable laws. All rights to trademarks, logos, trade names, other designations, domain names and other elements associated with the Service belong to the Provider (or its partners, as applicable), and the User is not authorised to use them without consent.

Licence for Users: The Provider hereby grants you a limited, personal, non-transferable, non-exclusive and revocable licence to access and use the Provider's Content and the Service itself, solely for the purpose of proper use of the Service in accordance with these Terms and Conditions, including GDPR documentation. This licence allows you to use the Application and all its features for your personal, non-commercial needs (i.e. to meet and communicate with other Users). Any other use of the Provider's Content that is not expressly permitted by these Terms and Conditions (or directly by law) is prohibited.

Licence restrictions: Without the prior written consent of the Provider (or unless expressly permitted by the features of the Service or a licence exception under applicable law), you may not copy, modify, reproduce, distribute, publicly display, publish , create derivative works from the Provider's Content, or otherwise use it for any public or commercial purposes. In particular, you may not, without permission, create and publicly distribute a database of User profiles, download other Users' photos in bulk, use parts of the Application in other software projects, etc. It is also prohibited to circumvent any technical measures to protect the Provider's Content.

Duration and termination of the licence: This licence to the Provider's Content shall remain in force for the duration of this Agreement between you and the Provider (i.e. for as long as you have an active Account and use the Service) and shall automatically terminate upon cancellation of your Account (see Article 7) or upon your breach of these Terms and Conditions. In the event of a breach of any restriction or prohibition set forth in these Terms and Conditions (in particular in Articles 3 and 4), the Provider is entitled to immediately terminate your access to the Service, and this licence granted to you shall automatically terminate. Upon termination of the licence, you are no longer entitled to use the Service or the Provider's Content in any way.

Member content (content of other Users): Content posted to the Service by other Users is protected in the same way as your content. You are entitled to use the content of other Users only within the functions of the Service and for personal purposes (e.g. viewing profiles, communicating, etc.). You may not copy, distribute outside the Service, or use other Users' content for other purposes without the consent of the User concerned and, where applicable, the Provider. The Provider is not responsible for Member Content – what other Users publish (e.g. profile information) is their responsibility, and we do not provide any guarantees as to the accuracy of such content. If you encounter objectionable content from another User, please report it to us (see above).

5. Privacy and personal data protection

The protection of your personal data and privacy is a priority for the Provider. GDPR documentation, including the Privacy Policy, is described in separate documents available at www.metemi.com/GDPR , which we encourage you to read. By using the Service, you also agree to this GDPR documentation.

6. Premium Membership, Virtual Items, Virtual Credit and Payments

The Service is free of charge in its basic form, but it may also offer paid premium features such as Premium Membership or Virtual Items (hereinafter referred to as "Paid Services" ). This section describes the terms and conditions of Premium Membership and the handling of Virtual Items and Virtual Credit within the Service.

Premium Membership

Premium Membership Offer: The Provider may offer Users the option to purchase Premium Membership – i.e. time-limited access to certain Virtual Items that are otherwise available under Basic Membership in exchange for Virtual Credit (see below), or that are not available at all to Users without Premium Membership, in exchange for a regular fee paid by the User. In addition, even with Premium Membership, some Virtual Items may still be subject to a fee. The specific offer and content of Premium Membership will always be listed in the Application interface. By purchasing Premium Membership, you are entering into a contract for the provision of a paid digital service. If the offer states that Premium membership is automatically renewed , this means that after the paid period expires, the subscription will automatically renew for another identical period unless you cancel it (see below). Purchasing Premium membership will automatically activate it in the Application.

Free Premium Membership: When a User orders Premium Membership for the first time, this membership may be provided to the User free of charge for a period precisely defined in the offer in the Application before the purchase is concluded. Each User may only take advantage of this benefit once. The scope and content of the Services provided as part of the free Premium membership may be changed by the Provider at any time, or the Provider may also cancel the free Premium membership at any time.

Premium membership for early birds (Lifetime premium) :

The Provider may offer selected Users a special Premium membership option called "lifetime premium" (hereinafter referred to as " Lifetime premium"), which is usually provided as part of promotional offers for so-called early birds . Lifetime premium provides unlimited access to Premium membership features. The User acknowledges that the scope, content and parameters of Lifetime Premium are determined exclusively by the Provider and may be unilaterally changed, modified or restricted by the Provider at any time, with effect for the future. Lifetime Premium does not entitle the User to maintain the specific form or scope of services that were part of it when it was first provided; the Provider's current offer valid at the time of using Lifetime Premium shall always apply, the parameters of which are specified in the Application.

Premium membership via Promo code: The User may also obtain or extend Premium membership by applying a valid Promo code. The Promo code can be applied directly in the Application interface; its activation results in the provision of Premium membership free of charge for the period and under the conditions specified for the specific code. The Promo Code is non-transferable, can only be used once, and cannot be exchanged for cash or other consideration. Upon expiry of the period for which the code was provided, the Account reverts to the previously agreed mode (Premium/Basic Membership) and the normal payment terms continue to apply.

Virtual items included in Premium membership: As part of active Premium membership, the Provider provides the user with access to selected Virtual items listed and described in more detail in the current Premium membership offer specified in the Application, without the user being forced to obtain these Virtual items by exchanging them for Virtual currency. The User may obtain other Virtual Items as part of Premium Membership by exchanging them for Virtual Credit.

Premium Membership and Privacy Mode: The User acknowledges that activating Privacy Mode does not interrupt or suspend the duration of the Premium Membership. The period during which the User has Privacy Mode active is counted towards the total Premium Membership period, regardless of whether the User actually uses the Premium Membership during this time.

Payment terms: The price of Premium membership is payable in advance for the entire selected period, unless otherwise stated. Payment can be made in the manner specified in the Application – via an external payment platform such as Google Pay . In this case, the Provider does not store your payment details – the transaction is processed by a third party. Prices are inclusive of all applicable taxes (including VAT), unless otherwise specified.

Automatic renewal: For Premium Memberships agreed for a recurring period, you agree that the Premium Membership will be automatically renewed for the same period until you cancel it. This means that your chosen payment method will be automatically charged at the end of each paid period for the following period. The Provider (or the Service) may notify you of an upcoming automatic renewal (e.g. by email or notification), especially if there is a change in the price of Premium membership. The Provider may change the price of Premium membership for future periods; you will be notified of such a change with the option to cancel your Premium membership before the next payment if you do not agree with the new price.

Cancelling Premium membership: You can cancel your Premium membership at any time (cancel automatic renewal) with effect from the end of the current subscription period. Cancellation can be done directly in your Google Play Account subscription management. Simply deleting the Application will not automatically terminate your Premium Membership subscription. After cancelling your Premium Membership, you can continue to use the Service with Premium Membership until the end of the paid period; you will not be charged for the next period, and after the paid period expires, your Account will revert to the free basic mode under Basic Membership.

Right to withdraw from the contract – Premium membership: Please note that Premium membership is a digital service that is provided with your prior express consent immediately after purchase. By purchasing Premium Membership, you expressly request and agree that the provision of the Service will commence immediately before the expiry of the withdrawal period , and you acknowledge that you thereby lose your right to withdraw from the contract within 14 days . The user further agrees that a physical copy of the contract with the Operator is not required and that all agreements between the parties are accessible in the Application and these Rules. By purchasing a Premium membership, you cannot exercise the right of withdrawal and request a refund, Virtual Credit, or other consideration.

Operation of the Service and changes: The Provider develops the Service and may add, remove or modify individual features in the future, including features available as part of Premium membership, including the scope and conditions of the Promo Code. This feature of Premium Membership may therefore change over time, and in the event of such a change during a paid Premium Membership period, you are not entitled to any compensation from the Provider. Temporary restrictions on certain features (e.g. due to maintenance) do not constitute a breach of contract if the Service as a whole is functional. The Provider also reserves the right to discontinue offering Premium Membership as such in the future or to terminate the operation of the Service entirely (see Article 7 on termination). In the event of permanent termination of the Service, any Premium Membership that has already been paid for will be adequately resolved (e.g. proportional refund of unused payments).

Consequences of non-payment of Premium Membership: If it is not possible to deduct the payment for Premium Membership from your payment method, you will be notified and premium features may be temporarily restricted. If the situation is not remedied (payment of the amount due) within a reasonable period of time, the Provider may terminate your Premium Membership. Any attempt to fraudulently charge back or unjustifiably claim a refund after paying for Premium membership may result in the immediate blocking of your Account without compensation and the recovery of the Provider's costs. If you have a problem with payment or are dissatisfied with the Service, please contact us first to resolve the situation instead of unilaterally cancelling the payment.

Virtual Items

Nature of Virtual Items: As part of the Service, you can purchase so-called Virtual Items . These are intangible digital elements that provide Users with special benefits or functions in the Service. Virtual items and a description of their functions are available directly in the Application. Acquiring such an item does not result in a transfer of ownership – you only acquire a limited licence to use it within the Service in accordance with these Terms and Conditions.

Acquisition of Virtual Items: All Virtual Items can be acquired as part of Premium Membership, either in exchange for Virtual Credit or as part of Premium Membership (if such an item is provided as part of Premium Membership) or as part of promotional campaigns. Users without a Premium Membership may only purchase certain Virtual Items, and only in exchange for Virtual Credit, as currently offered. The exchange rate of Virtual Currency for Virtual Items will always be clearly stated at the time of purchase. By exchanging Virtual Items for Virtual Credit, the relevant Virtual Items will be credited to your Account, thereby granting you a temporary right to use them within your Account; no claim to them outside the Service arises. You can only obtain Virtual Items from the Provider (or its expressly authorised partners) and only through the Service interface – any other method of acquisition (e.g. purchase from another User) is invalid and prohibited.

Legal nature: Virtual Items are not real items . They represent a contractual right (licence) between you and the Provider. It is not possible to exchange them back for Virtual Credit or real money or to monetise them in any way outside the Service. The exchange rate listed for Virtual Items is a value for the purposes of the Service and does not represent a claim on Virtual Credit or funds.

Licence Restrictions: The licence to Virtual Items is personal, non-transferable and limited by these Terms. You may not sell, transfer to another User or trade Virtual Items outside the Service. Any attempt to transfer or sell Virtual Items (e.g., offering an Account with a Virtual Item on the internet) is considered a violation of these Terms. Virtual Items can only be redeemed (used) through the features provided in the Service – nowhere else.

Validity and expiry: Licences for Virtual Items are valid for 12 months from the date of acquisition (unless otherwise stated in the Application) or for the period of validity specified in the Application, but no longer than for the duration of your Account. In the event of Account termination (whether at your request or at the Provider's discretion), your right to use any unused Virtual Items shall also expire . Similarly, the licence to Virtual Items may expire if the Provider ceases to provide the Service as a whole (e.g. terminates the operation of the Application) – in such a case, the licence shall expire on the date of termination of the Service. Once the licence expires, you are no longer entitled to use the Virtual Item or claim any compensation.

Management and changes to Virtual Items: The Provider reserves the right to manage, modify, change or cancel Virtual Items or their availability at any time at its sole discretion. For example, it may change the amount of Virtual Credit required to obtain a Virtual Item, introduce new types of items, change the scope and content of existing items, or discontinue offering certain items. The Provider shall not be liable to you or any third party for any modifications to the Virtual Item system. In this regard, the Provider is not obliged to provide any compensation for any Virtual Item that has been modified or cancelled in this way.

Finality and Irrevocability: All exchanges and redemptions of Virtual Items are final and irrevocable . This means that once you exchange Virtual Credit for a Virtual Item, you are not entitled to a refund of the Virtual Credit (or the corresponding amount of funds), even if you do not use the item. Similarly, once a Virtual Item has been used (consumed), this action cannot be reversed. You acknowledge that the Provider is not obliged to provide compensation for unused Virtual Items or any other compensation for Virtual Items remaining in the Account at the time of Account cancellation (whether on your initiative or due to a breach of the Terms and Conditions). The same applies to Promo Codes – once redeemed, they cannot be exchanged for cash or transferred to another Account.

Right to withdraw from the contract – Virtual Items: Please note that Virtual Items are a digital service that is provided with your prior express consent immediately after purchase. By purchasing or otherwise obtaining Virtual Items , you expressly agree that the provision of the service represented by the Virtual Item will commence before the expiry of the withdrawal period , and you acknowledge that you thereby lose your right to withdraw from the contract within 14 days . The user further agrees that a physical copy of the contract with the Operator is not required and that all agreements between the parties are accessible in the Application and these Rules. By purchasing Virtual Items, you cannot exercise the right of withdrawal and request a refund, Virtual Credit, or other consideration.

Virtual Credit

Nature of Virtual Credit: You can obtain Virtual Credit as part of the Service. These are intangible digital elements that the User can exchange for Virtual Items.

Purchase and acquisition: Virtual Credit can be obtained either by purchasing it with real money through Google Pay payment services, by fulfilling the conditions of the Affiliate Programme (see below), based on User activity (see below), or as part of the Provider's promotional activities. The price and quantity of Virtual Credit units will always be clearly stated at the time of purchase. By purchasing Virtual Credit, the corresponding amount of Virtual Credit will be credited to your Account, thereby granting you the temporary right to use it within your Account, solely for the purpose of exchanging it for Virtual Items; no claim to it outside the Service arises. You may only purchase Virtual Credit from the Provider (or its expressly authorised partners) and only through the Service interface – any other method of acquisition (e.g. purchase from another User) is invalid and prohibited.

Affiliate programme: As part of the Affiliate programme, the User may receive free Virtual Credit, a special Promo Code, Premium Membership, Premium Membership extension and/or specific Virtual Items (or other benefits at the Operator's discretion) as a reward for recommending new Users who register and meet the Provider's pre-defined conditions. The detailed terms and conditions of the Affiliate Programme and individual rewards are specified directly in the Application, and the Application will guide the User through the details of the Affiliate Programme (e.g. how to generate an affiliate link or a specific affiliate Promo code, etc.). The Provider reserves the right to change or terminate the Affiliate Programme at any time, to modify the terms and conditions of its operation, to refuse to provide Virtual Credit or other rewards provided in this manner, or to withdraw Virtual Credit or other rewards already granted in the event of suspected fraudulent behaviour or other violations of the Terms and Conditions. The amount of Virtual Credit or rewards that the User receives for completing the Affiliate Programme is stated directly in the User's Account in the Application interface.

Virtual Credit for User Activity: Virtual Credit can also be earned based on the User's activity in the Application (e.g., length of time spent in the Application, number of active connections, etc.). The specific incentive and its details will be listed directly in the Application, and the incentive is valid after its presentation in the Application. The User acknowledges that the Application may send notifications regarding these incentives, as well as the status of their use and validity. If the User collects this reward within the period specified in the incentive or notification received, the relevant amount of Virtual Credit will be credited to their Account. The Provider reserves the right to modify or terminate the activity reward system at its discretion.

Legal nature: Virtual Credit is not a monetary unit (currency) or a thing. It represents a contractual right (licence) between you and the Provider. It cannot be exchanged back for real money or monetised in any way outside the Service. The price listed for Virtual Credit when purchased is a value for the purposes of the Service and does not represent a claim to money. Any "balance" of Virtual Credit in your Account is only an indicator of the extent of unused licence – it is not electronic money, a deposit or property value.

Licence Restrictions: The licence to Virtual Credit is personal, non-transferable and limited by these Terms. You may not sell, transfer to another User or trade Virtual Credit outside the Service. Any attempt to transfer or sell Virtual Credit (e.g., offering an Account with Virtual Credit on the internet) is considered a violation of these Terms. Virtual Credit can only be redeemed (used) through the features provided in the Service – nowhere else.

Validity and expiry: The licence for Virtual Credit / validity of Virtual Credit lasts for 12 months from the date of crediting to the Account (unless otherwise stated in the Application) or for the period of validity specified in the Application, but no longer than the existence of your Account. In the event of Account cancellation (whether at your request or at the Provider's discretion), your right to use any unused Virtual Credit shall also expire . Similarly, the licence to Virtual Credit may expire if the Provider ceases to provide the Service as a whole (e.g. terminates the operation of the Application) – in such a case, the licence shall expire on the date of termination of the Service. Once the licence expires, you are no longer entitled to use Virtual Credit or claim compensation for it.

Management and changes to Virtual Credit: The Provider reserves the right to manage, modify, change or cancel Virtual Credit or its availability at any time at its sole discretion. For example, it may change the amount of funds required to obtain Virtual Credit. The Provider shall not be liable to you or any third party for any modifications to the Virtual Credit system. In this regard, the Provider is not obliged to provide any compensation for Virtual Credit that has been modified or cancelled in this way.

Finality and non-refundability: All purchases of Virtual Credit are final and non-refundable . This means that once you purchase Virtual Credit, you are not entitled to a refund of the amount paid, even if you do not use the Virtual Credit. Similarly, once Virtual Credit has been exchanged (used) for Virtual Items, this action cannot be reversed. You acknowledge that the Provider is not obliged to provide compensation for unused Virtual Credit, and you will not receive any monetary or other compensation for Virtual Credit remaining in your Account at the time of Account cancellation (whether on your initiative or due to a breach of the Terms and Conditions).

Compliance with tax obligations: The User acknowledges that the User is solely responsible for complying with any tax obligations to the relevant tax authority arising from the User's acquisition of Virtual Credit. The Provider bears no responsibility for the User's tax obligations and does not provide any tax advice.

Right of withdrawal – Virtual Credit: Please note that Virtual Credit is a digital service that is provided with your prior express consent immediately after purchase. By acquiring Virtual Credit, you expressly agree that the provision of the service will commence before the expiry of the withdrawal period and acknowledge that you thereby lose your right to withdraw from the contract within 14 days . The user further agrees that a physical copy of the contract with the Operator is not required and that all agreements between the parties are accessible in the Application and these Rules. By obtaining virtual credit, you cannot exercise the right of withdrawal and request a refund or other consideration.

Promo code

Terms of use: The specific terms and conditions for using the Promo Code are always stated in the Application when it is offered or redeemed.

Changeability: The User acknowledges that the Promo Code does not constitute a claim to specific performance and its use is governed by the Provider's current offer at the time of redemption. The Provider is entitled to unilaterally change the terms of use of the Promo Code, its value or the scope of benefits at any time, with effect for the future.

7. Termination of the contract and cancellation of the Account

This section describes the ways in which the contractual relationship between you and the Provider regarding the Service may be terminated and the consequences of such termination.

Voluntary termination on your part: If you no longer wish to use the Service, you have the right to cancel your Account at any time and thereby terminate this contract. You can delete your Account directly in the Application – in the Settings section, select "Delete Account" and complete the process by following the instructions (the Service may ask you to enter your password or confirm by email for verification purposes). Please note that Account cancellation is irreversible – your User Content will be made inaccessible, anonymised or deleted (according to the principles described below and in the Privacy Policy). If you have an active Premium membership in the Application purchased through an external platform (e.g., Google Play), you may need to cancel it separately through that platform, otherwise you may continue to be charged.

Termination or suspension by the Provider: The Provider reserves the right at any time (even without prior notice) to suspend, restrict or terminate your access to the Service or to completely cancel your Account if it has a legitimate reason to do so. Such reasons include, in particular:

• Violation of the Terms and Conditions: If you violate these Terms and Conditions or the GDPR documentation or other binding instructions of the Provider, your Account may be blocked or cancelled without compensation. Serious violations include, in particular, the publication of prohibited content (Article 3) or inappropriate behaviour towards other Users (harassment, fraud, etc.), as well as infringement of intellectual property rights, misuse of payments, etc.
• Misuse of the Service: If you misuse the Service in any way for unfair purposes, spamming, manipulation, or if your activity leads to a threat to the functionality, security or reputation of the Service or the Provider, we may terminate your access immediately.
• Inactivity: The Provider has the right to cancel or archive Accounts that have been inactive for a long time. If you do not log into your Account for more than 12 months, your Account may be marked as inactive and the Provider may cancel and delete it after prior notice.
• Legal reasons: If required by law or a final decision of a court or other authority, your Account may be made inaccessible or deleted. Similarly, if the continued provision of the Service to you would be unlawful (e.g., there is a change in applicable law that prohibits you from continuing to use the Service), the Provider may terminate your access.

The Provider may (but is not obliged to) first attempt to notify you of the impending action related to the existence of your Account (e.g. by sending a warning email or message in the Application) and give you the opportunity to remedy the situation.

Consequences of termination: Upon termination of your Account (whether by you or the Provider), you will no longer have access to the Service. Your User Content will be deleted or anonymised so that you cannot be identified. The Provider may retain certain technical and operational records of your Account for as long as necessary to comply with legal obligations or to protect legitimate interests (e.g. consent logs, payment records, communication records for potential disputes). This data will be processed in accordance with the Privacy Policy.

Upon cancellation of your Account, you are not entitled to any compensation for unused services. This means that no refunds will be given for any unused Premium Account period or for any unused Virtual Items and Virtual Credit in your account at the time of cancellation. This applies both to voluntary termination on your part and to termination due to a breach of the Terms.

Effects on contractual arrangements: Even after termination of participation in the Service, certain provisions of these Terms and Conditions, which by their nature are intended to survive, remain in force. In particular, the provisions on limitation of liability, disclaimer of warranties, governing law, licensing of User Content, dispute resolution and indemnification shall remain binding even after the termination of the agreement of which these Terms are a part. Termination of your account does not mean that you are not liable, for example, for any damages caused by a breach of the Terms during the period in which you used the Service.

Cancellation of the entire Service by the Provider: The Provider may decide to completely terminate the operation of the Service as such. In such a case, it will inform all active Users of this fact in advance (e.g. by email and notification in the Application) and provide instructions regarding any refunds or compensation. After the date of termination of the Service, all Accounts will be made inaccessible and the data will be deleted in accordance with the Privacy Policy. The Provider may also unilaterally transfer (assign) its obligations under this Agreement to another entity that will continue to provide the Service (e.g. when transferring the Service/Application to another person) – in such a case, Users will be informed.

8. Additional terms and conditions relating to the mobile Application

When using the Services provided within the Application via mobile applications, you may be subject to the terms and conditions of the operator of Google Play or other services on which our mobile applications are offered, even if they are not expressly mentioned in Article 8 of these Terms and Conditions.

Application available on Google Play . When using the Service in the form of a mobile application available on Google Play, the following terms and conditions also apply:

• If you are considered a minor in your country, you need the consent of a parent or legal guardian to use the Application and accept the Terms. If additional age restrictions apply to the use of specific content or features of the Application, you must comply with them. The content of the Terms remains unaffected.
• Please contact us if you experience any problems, defects or difficulties with the performance of the Application. Google is not responsible for the support and maintenance of the Application. We will respond promptly to any support or product issues that Google deems urgent.
• If the Application is removed from Google Play due to (i) infringement of a third party's intellectual property rights, (ii) infringement of third-party rights, or (iii) allegations or findings that the Application does not comply with applicable laws, and you have paid the price for using the Application during the one-year period prior to the date of discontinuation of distribution of the Application through Google Play, we will refund you, at Google's request, all amounts you paid for such product during that one-year period.

9. Liability and Limitation of Warranties

This section contains the Provider's limitations of liability. Please read it carefully, as it defines the extent to which the Provider is not liable for any damage or harm related to the use of the Service. However, nothing in this section is intended to limit your rights that cannot be contractually excluded under applicable law (in particular, statutory consumer rights).

Limitation of Liability

The Service is provided on an "as is" and "as available " basis. The Provider will use reasonable efforts to ensure that the Service functions reliably and securely, but does not provide any guarantees regarding its quality, accuracy, uninterrupted availability or suitability for your specific expectations. It is expressly stated that:

• No guarantee of results: The Provider does not guarantee that you will find a suitable partner through the Service, establish a relationship, or achieve any specific personal goal. The Service only facilitates contact between Users, but the actual result depends on many circumstances beyond the Provider's control. For example , there is no guarantee that there will be enough compatible Users in your location or that the person you contact will respond.
• Availability and accuracy: The Provider does not guarantee that the Service will be available 24/7 or that it will always be free of errors or bugs . Temporary outages, delays, restrictions or errors may occur (e.g. due to technical reasons such as maintenance, updates, internet outages, etc.). The Provider endeavours to correct errors as soon as possible, but does not guarantee their complete absence. The Service is provided in its current quality, taking into account the Provider's capabilities, without any guarantees regarding functionality or perfection.
• Compatibility: The Provider does not guarantee that the Service will work on all devices, operating systems or browsers. It is your responsibility to use the current version of the Application and an appropriate device with an internet connection. The use of outdated versions or unsupported devices may result in malfunction, for which the Provider is not responsible.
• Content and information: The Provider does not guarantee or otherwise accept responsibility for the accuracy, completeness or truthfulness of the information and content that appears in the Service. This applies in particular to User Content – the Provider does not guarantee that the information provided by Users is true. Similarly, we do not claim that all content on the Service will meet your expectations (you may encounter content that you consider inappropriate, even though it does not violate the Rules). The Provider is not responsible for the actions of Users and is not liable for the content they share.
• Security and viruses: Although the Provider strives to secure the Service, it does not guarantee 100% security and resistance to all cyber threats. Any material downloaded or otherwise obtained through the Service is downloaded at your own risk. The Provider is not responsible for any damage to your hardware, software, equipment, data or other property resulting from your use of the Service, including damage caused by viruses, malware, phishing, unauthorised interference (hacker attacks), security vulnerabilities or similar risks, unless such damage was caused by demonstrable intentional action on the part of the Provider.
• No warranties regarding Users: The Provider does not verify each User and is not responsible for the identity, character, intentions or actions of other Users . We do not guarantee that User profiles are authentic or that Users communicate in good faith. All interactions are made at your own discretion and risk. The Provider shall not be liable for any damage resulting from meetings or communication with other Users (e.g. non-property damage, loss of property, physical injury, etc.). When meeting someone in person, always use common sense and take precautions for your own safety.
• Technical faults and loss of data: The Provider shall not be liable for any damage caused by the loss of User data or other content if this occurs as a result of technical problems or third-party interference and the Provider has demonstrably made reasonable efforts to secure the data. We recommend that you do not store the only copies of important data in the Service and that you regularly create backups outside the Service. The Provider is also not liable for damage caused by any viruses, malware or other malicious code that third parties may smuggle into the Service without the Provider's knowledge. Any uploading and downloading of content from the Service is done at your own risk.
• Third-party services: The Service may contain advertisements, links or connections to third-party websites or services (e.g. links to other applications, partner banners). The Provider is not responsible for the availability or content of these external websites or services, nor does it endorse them in any way. If you respond to such an advertisement (e.g. by opening it), use offers or services of third parties displayed within the Service, you do so at your own risk and any contractual relationships arise only between you and the third party concerned. The Provider shall not be liable for the performance or any damage resulting from these external services.
• Tax obligations: The User acknowledges that the User is solely responsible for fulfilling any tax obligations to the relevant tax administrator, arising in particular from the receipt of any performance from the Provider within the Application. The Provider shall not be liable for the User's tax obligations and does not provide any tax advice.
• Limitation of liability : To the maximum extent permitted by law, the Provider shall not be liable for any indirect, incidental, consequential, punitive or special damages, including lost profits, loss of data, unauthorised benefits or damages resulting from a conflict of contractual provisions. The Provider's total liability to the User for damages in connection with the use of the Service or these Terms and Conditions shall not exceed EUR 100 .

The limitations under this article do not apply to liability that cannot be contractually limited or excluded under applicable law. Nothing in this article limits the statutory rights of users as consumers under applicable law.

Compensation for damages incurred by the Provider

Compensation for damages by the User: You undertake to compensate the Provider in full for any damages incurred if, as a result of your unlawful conduct, breach of these Terms and Conditions or violation of the rights of third parties on your part, the Provider incurs any damages or costs, or a claim is made against the Provider by a third party. This includes the obligation to compensate the Provider for all direct damages, loss of profit, monetary penalties, fines, non-pecuniary damages, as well as reasonable legal costs incurred by the Provider as a result of: (a) User Content provided by you, (b) your actions in violation of the law or these Terms and Conditions, or (c) your dispute with another User. For example: if your inappropriate behaviour causes harm to another User and that User makes a claim against the Provider, you agree to settle such claim and protect the Provider from any obligation to pay compensation.

10. Dispute resolution

In the event of dissatisfaction, complaints or disputes arising in connection with this Service or these Terms and Conditions, please first contact the Provider's customer support ( support@metemi.com ). Please provide as much information as possible about the problem and your requirements for a solution. The Provider will endeavour to resolve the problem to your satisfaction.

If you are a consumer (i.e. you use the Service outside the scope of your business or profession) and the dispute cannot be resolved directly with the Provider, you have the right to use the option of out-of-court consumer dispute resolution .

Entities for the out-of-court resolution of consumer disputes in the European Union, Iceland and Norway are listed on the European Commission's website, which is regularly updated ( https://consumer-redress.ec.europa.eu/dispute-resolution-bodies_en?prefLang=cs&etrans=cs ). All of these entities have been approved by the relevant national authorities as meeting the standards of quality, impartiality and fairness under Directive 2013/11/EU on alternative dispute resolution for consumer disputes concerning fairness, effectiveness and accessibility.

If you are not a consumer (e.g. you would use the Service for business purposes), or if out-of-court dispute resolution is not possible or unsuccessful, disputes will be resolved in court in accordance with Article 11 below.

11. Governing law and jurisdiction

All legal relationships between the Provider and the User arising from or in connection with the use of the Service shall be governed by the laws of the Czech Republic and the relevant consumer protection regulations, excluding the conflict of law rules of private international law. However, some countries (including European Union countries) have laws that require contracts to be governed by the local laws of the consumer's country or provide consumers with a higher level of protection. This provision shall not take precedence over such laws.

All disputes arising from these Terms and Conditions or in connection with the use of the Service shall be settled by the competent courts of the Czech Republic, unless you are entitled under binding legal regulations to initiate legal proceedings in your country of residence or unless we are obliged to initiate legal proceedings in your country of residence. The contracting parties hereby agree that the general courts of the Czech Republic shall have jurisdiction to decide disputes. The court with local jurisdiction for any disputes between you and the Provider shall be the court with jurisdiction according to the Provider's registered office, unless the law stipulates the exclusive jurisdiction of another court for a specific dispute.

Disputes with the Provider may only be resolved individually. You may not bring claims as a plaintiff or class member in a class, consolidated or representative action. Class arbitration, class actions, private attorney actions, and consolidation with other arbitrations are not permitted. If this specific paragraph is found to be unenforceable, this provision shall be deemed severable from the other parts of the Terms and shall be deemed invalid (while the remainder of the Terms shall remain valid).

12. Final provisions

• Changes to the Terms and Conditions: The Provider is entitled to unilaterally change or amend these Terms and Conditions at any time. The Provider will inform you in advance of any significant changes, either by email sent to your registered Account address or by notification in the Service or Application interface. The updated version of the Terms and Conditions will always be available in the Application with the effective date indicated. If you do not agree with the new version of the Terms and Conditions, you have the right to terminate your use of the Service and delete your Account in accordance with Article 7. Your continued use of the Service after the effective date of the amended Terms and Conditions will be considered as your acceptance of the new version.
• Assignment of the contract: The Provider is entitled to transfer or assign the rights and obligations under the contract (i.e. these Terms and Conditions and the related legal relationship between you and the Provider) to a third party, in particular in the event of the sale of the business, transformation or other reorganisation of the Provider. The Provider will notify you of such an assignment via the Service or by email. If you do not agree with the assignment, you have the right to terminate your use of the Service and terminate the contract (by cancelling your Account). The User is not entitled to transfer or assign their rights or obligations under this contract to a third party without the prior written consent of the Provider.
• Severability clause: If any provision of these Terms and Conditions is found to be invalid, ineffective or unenforceable (e.g. by a court decision or due to a change in legislation), this shall not affect the validity and effectiveness of the remaining provisions of the Terms and Conditions. In such a case, the contracting parties undertake to replace the invalid or ineffective provision with a new provision that corresponds as closely as possible to the original purpose and intent.
• Force majeure: Neither party shall be liable for any delay or failure to perform its obligations if such delay or failure was caused by events beyond the reasonable control of that party ( force majeure ). Force majeure includes, in particular, natural disasters, fires, floods, epidemics, power outages, telecommunications service outages, government intervention, wars, civil unrest, or cyber attacks. If a force majeure event occurs, the party invoking it must inform the other party without undue delay and make reasonable efforts to resume the performance of its obligations.
• Language and interpretation: These Terms and Conditions are written in the Czech language. If a translation into another language is made, the Czech version shall prevail in the event of a dispute over interpretation. The titles of the individual articles and sections in these Terms and Conditions are for clarity only and do not affect the interpretation of this agreement. The terms defined in Article 1 (Definition of Terms) have the meaning given therein throughout the text of the Terms and Conditions.
• Entire Agreement: These Terms and Conditions (including the Privacy Policy, Cookie Policy and any other terms and conditions referred to herein) constitute the entire and sole agreement between the Provider and the User regarding the use of the Service and supersede any prior agreements or statements relating to the same subject matter. No oral agreement between you and the Provider that is not contained in these Terms and Conditions is binding on the parties.
• Contact and delivery: To communicate with the Provider, please use the contact details provided in the introduction to these Terms and Conditions. The Provider may deliver notices to Users regarding the Service and this Agreement via: (a) internal notifications or messages in the Application, (b) email to the User's registered email address, or (c) post to the User's last known address (if available). An electronic communication shall be deemed delivered at the time of demonstrable dispatch to your email address or display within your Account.
• Effective date: These General Terms and Conditions of Use shall become valid an